Frequently Asked Questions

Q: What is CloudWraps?
A luxury smoking brand offering premium pre-rolled cones and lifestyle accessories. Each pack is designed for a smooth, slow burn and comes with exclusive Cloud Codes that unlock curated playlists.

Q: How many cones come in a pack?
Each pack includes 4 pre-rolled cones (98mm) with signature CloudWraps filter tips.

Q: Are CloudWraps cones made with tobacco or cannabis?
No — our cones are made from high-quality rolling paper. They are empty and ready for you to fill with your own legal herb of choice.

Q: How do I know what size bag to order?
Our 4-pack comes in sleek, resealable Mylar bags that measure about 5 inches tall — perfect for keeping your cones fresh and protected.

Q: Where do you ship?
We currently ship within the U.S. All shipping rates and taxes are calculated at checkout based on your location.

Q: How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping usually arrives in 3–5 business days depending on your location.

Q: Do you offer refunds or exchanges?
For safety reasons, all sales are final. If your order arrives damaged or incorrect, reach out to us at support@cloudwraps.com and we’ll make it right.

Q: What are Cloud Codes?
Cloud Codes are QR codes included on our packaging that link directly to curated CloudWraps playlists on Spotify and Apple Music — the perfect soundtrack for your session.

Q: How can I stay updated on new drops?
Follow us on Instagram
@cloudwrapsllc and join our mailing list for exclusive updates, collabs, and limited-edition releases.

Quick Contact Section

  • A short line under the FAQ:
    “Don’t see your question? Reach out at support cloudwrapsllc@gmail.com or DM us on IG @cloudwrapsllc.”

Community & Culture Note

  • A short “Our Promise” statement:
    “CloudWraps is more than a product — it’s a culture. We’re building a community of creators, dreamers, and smokers who live the luxury lifestyle. Join us and stay Clouded.”